Terms of Service
Terms of Service of the DEEPCOOP Machinery website: rules of use, product inquiry, orders, pricing, delivery, warranty and after-sales. Please read carefully before inquiring or purchasing.
1. General
These Terms of Service govern your access to and use of this website (www.deepcoop.net), as well as product inquiries, quotations, orders and related services for food machinery made through it. By accessing or using this site, you acknowledge that you have read, understood and agreed to these terms in full.
2. Products & Quotations
Product information, images and technical parameters shown on this site are for reference only; actual configurations may be adjusted to custom processes, capacity and site conditions. When you submit an inquiry, we will provide a formal proposal and quotation based on your specific needs. The confirmed quotation and contract prevail.
3. Orders & Contracts
The inquiry form on this site is for requirement collection and initial communication only and does not form a contract. Formal orders are based on the written contract (including technical agreement) signed by both parties; no oral commitment or email exchange constitutes a binding contractual term unless confirmed in writing.
4. Price & Payment
Prices are inclusive or exclusive of tax depending on the contract. Currency, payment method, deposit ratio and balance settlement follow the contract. If raw-material, exchange-rate or tariff changes are material, we may adjust the quotation before signing and will consult with you promptly.
5. Production & Delivery
The production period begins upon receipt of the advance payment and confirmation of the technical proposal. Delivery method, place, transport, insurance and delivery time follow the contract. We will notify and do our best to coordinate if delays arise from force majeure, policy or third-party causes.
6. Warranty & After-sales
- The warranty period and scope follow the contract; failures not caused by human factors within the warranty period are repaired or replaced free of charge.
- We provide ongoing services including 7×24 technical response, remote troubleshooting, operation guidance and spare-parts supply.
- Damage from misuse, improper operation, out-of-scope use or unauthorized modification is not covered by the warranty.
7. Intellectual Property
Trademarks, logos, texts, images, design solutions and technical materials on this site are legally protected and may not be copied, reproduced, modified or used commercially without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect losses caused by force majeure, accidents or third-party conduct. Our cumulative liability for any claim does not exceed the amount actually paid under the contract to which the claim relates.
9. Governing Law & Disputes
These terms are governed by the laws of the People's Republic of China. Disputes arising from this site or related transactions shall be settled through friendly negotiation; if negotiation fails, they shall be submitted to the competent people's court at the place where the contract was signed.
10. Changes & Contact
We may revise these terms from time to time; revisions will be published on this page with the date updated. Continued use of this site constitutes acceptance of the revised terms. If you have any questions, please reach us through the Contact page.